Director, Independent Living

At Trilogy, you’ll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you’re supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!

The Director of Independent Living creates a dynamic community for Independent Living residents by designing wellness and lifestyle programs that encourage socialization and engagement. They plan, coordinate, and promote resident events, ensuring participation and improvement through feedback.  

Key Responsibilities

• Lead the development and execution of lifestyle, wellness, hospitality, and engagement programs that enhance resident satisfaction, independence, social connection, and overall quality of life.
• Create and coordinate educational, recreational, cultural, wellness, volunteer, and special event programming that delivers a vibrant and engaging Independent Living experience.
• Serve as the primary point of contact for residents and families, fostering strong relationships while identifying opportunities to improve services, satisfaction, and community engagement.
• Oversee resident events, outings, transportation coordination, move-in experiences, orientation activities, and community integration initiatives.
• Partner with dining, environmental services, maintenance, sales, and campus leadership teams to ensure exceptional service delivery and a seamless resident experience.
• Manage resident communications, including newsletters, activity calendars, social media content, and promotional materials that showcase the Independent Living lifestyle.
• Build and maintain relationships with volunteers, community organizations, guest presenters, and external partners to expand resident programming and engagement opportunities.
• Champion resident rights, safety, privacy, and dignity while supporting quality improvement initiatives, regulatory compliance, customer service excellence, and continuous enhancement of the resident experience.

Qualifications

• High School Diploma or GED/HSE or Associates Degree preferred
• 2 or more years experience in hospitality, customer service, event planning, senior living, resident engagement, or a related field, preferred.
• Must maintain all licenses, certifications, and qualifications required to safely transport residents and operate campus vehicles in accordance with applicable state laws and regulations.